Delivery Information

FREE 5"x2" brass plaque With Any Bench This Month

Delivery Information

Delivery Times

YOUR BENCH WILL BE DELIVERED FULLY ASSEMBLED AND READY TO USE!

  • Bench Only – 4 to 5 working days

  • Bench with Plaque – 5 to 7 working days

  • Bench with a Wood Engraving – 7 to 10 working Days

If you have a specific day you require your Bench delivered by, you must make note of this during checkout

We can do emergency / very last minute Benches (with wood carving) with next day delivery. Please call for costings.

  • Accessories

  • Cushions, Covers, Coffee Tables and Fixings - when ordered separately; £5.95; allow 3-5 working days

  • Cleaners - when ordered separately; £4.95; allow 3-5 working days

  • Plaques - when ordered separately; £4.95; allow 5-7 working days

The delivery dates stated above are our target delivery date. Whilst we do everything we possibly can to meet such dates, we do ask you to understand that this date is an estimate and a statement of our intent.

DELIVERY

Our STANDARD MAINLAND UK delivery charge, for 1 or 2 Benches (2 seat and 3 seat benches) to a single address, is £34.95

4 seat benches are sent on individual pallets, due to height restrictions, and as such are charged at £34.95 each

For delivery of 3+ Benches or if you are simply unsure about a delivery charge, please call us before placing an order.

Standard delivery is MONDAY to FRIDAY and is day specific and is always booked in with you in advance.

A PREMIUM SATURDAY AM delivery service is also available, please email/phone with your postcode and we can let you know the additional cost.

DELIVERY SURCHARGES

Some destinations, due to their remote location or distance away from the nearest delivery hub, attract a Logistics Surcharge. The following postcodes are subject to these surcharges and will be added to your invoice automatically in checkout;

£10.00 SURCHARGE

DL, EH, FY, ML, PA1-PA19, TA, TD

£20.00 SURCHARGE

CA, DG, DT, EX, FK, G, KA1-KA26, KA29, KA30, KY, LD, LL, PL, SA, SY7-SY25, TQ, TR

£50.00 SURCHARGE

AB, BT, DD, IV1-IV29, IV33-IV36, IV63, KW1-KW14, PH1-PH40, PH49, PH50

£65.00 SURCHARGE

DUBLIN ( PLEASE USE DUB1 AS POSTCODE IN CHECKOUT)

£75.00 SURCHARGE

EIRE ( PLEASE USE EIR1 AS POSTCODE IN CHECKOUT), PA21-PA38, PO30-PO41

£120.00 SURCHARGE

GY1-GY8, JE, IM, IV40-IV56, KA27, KA28, PA20, PA41-PA80, PH41-PH44

£160.00 SURCHARGE

ZE, HS, KW15, KW16, KW17

£185.00 SURCHARGE

GY9, GY10

Isle of Wight - Please call for rates

Isle of Man - Please call for rates

All Scottish Isles, Republic of Ireland, Northern Ireland and Europe - please call for rates or if your postcode is not listed above

Delivery made easy

We use a nationwide carrier for all our Bench deliveries as over the years our customers have received a prompt, courteous and efficient service.

To ensure longevity and guaranteed strength, all of our benches are all delivery fully assembled; glued, dowelled and ready to use.

As such, your bench will arrive from our delivery partner on a pallet. Don’t worry, their friendly staff will remove your bench from the pallet and take away the packaging allowing you to enjoy your purchase immediately.

Please note that our delivery service is a 1 man, kerbside drop off only. If you are taking delivery of a large or heavy Bench please arrange for an extra set of hands to help move your Bench into place.

As we source high quality Teak, naturally rich in silica and rubber, we do not need to apply any type of finish to our products. The furniture you receive is simply fine sanded.

Delivery Procedure

When your Bench is ready, our delivery partner will collect it from our warehouse. Once they have it in their charge, you have 2 options;

1 - They will phone the number provided by you at the delivery address.

At this stage, a mutually convenient date for delivery will be arranged.

2 - You can instruct us, upon order, to deliver on a specific day Monday - Friday and your bench will simply turn up between 9:30 and 16:30. We can request the driver gives you a call 1hr before drop off.

Delivery Flexibility

If you would prefer us to deliver to an address different to that of the invoice, just tick that box on the check out page and leave the rest to us. There is also a special instruction box where you can leave us a message;

eg ‘surprise birthday present, please only talk with Mrs Smith

Installation Service

We do not offer an installation service

International Deliveries

We can deliver our Benches to some European destinations. Please email or call us with your delivery address for an exact price.

Claiming VAT back:

If delivery is outside of the UK, YOU may be able to claim the VAT back when your goods arrive. 

This link to HM Revenue & Customs contains all the details and conditions for exporting UK goods:

www.hmrc.gov.uk/export

Collections

If you wish to pick up, or arrange your own collection, you can select this option in checkout.

Returns

Please check your delivery for shortages or any visible signs of damage when it arrives. If for any reason you are unhappy or find a fault you will need to contact us within 48hrs.

"We have been manufacturing & supplying high quality benches in the UK for over 18 years ..."